Collective Intelligence – Will there ever be a truly ‘finished’ system in the future?

Collective Intelligence. What’s the first thing that comes to your mind? Feedback? Ratings? Comments? The answer is ‘yes, and much much more’. Collective Intelligence is a powerful idea that when used correctly and efficiently, can be the greatest source of information and power that one can possibly achieve. In laymen terms, CI refers to all the knowledge and experiences of all users of a system or product. Web 2.0 has enabled Collective Intelligence to grow since web 2.0 has actively promoted collaboration and interactivity between users, which is exactly what CI needs to function.

There are several examples of CI which we may have overlooked. Companies have only recently caught on to the untapped potential of CI. We now see it being used almost ubiquitously.

Take Windows OS for example. From XP and onwards, it has included an Error Reporting mechanism which is an implementation of CI. CI is also ever present in other areas such as gaming industry, with many games now supporting a feedback mechanism such as games based on the popular ‘Steam’ platform.

Many more examples of Collective Intelligence exist but are not easy to detect. This is because they are hidden or not entirely obvious. Google has risen because of collective intelligence. Google’s search engine uses data from people who search the net to rank pages, known as PageRank.

In the future I believe CI will be used standard part of the lifecycle of a system, part of the Maintenance Phase.

– Shravan.


3 Responses to Collective Intelligence – Will there ever be a truly ‘finished’ system in the future?

  1. Hi Shravan,

    This is a very good post. I personally dont think there will be a ‘finished system’ in the future…. that isnt to say that there wont be a usable system. This sort of approach will allow constant user consulting to develop a better product. Do you agree?

  2. shravan15 says:

    Hi Cameron,

    I totally agree with you on that. These days systems are getting increasingly complex and large, and user requirements are also changing / expanding all the time. Take windows for example, update after update. So I think having a final finished product wouldn’t be a good idea in today’s changing world you need something more dynamic and adaptive.


  3. […] Facebook to add, change and remove features as they deep appropriate (through various means such as Collective Intelligence). Facebook can use data gathered from research and user feedback to find out what its end users […]

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